Flock Support

Help with Flock, the group trip planner.

Email [email protected]. We usually reply within two business days. Tell us your device, iOS version and what happened.

Delete your account

In the app: Your trips → the profile icon (top left) → Account → Delete account. Trips you own that others belong to pass to another member; trips only you belong to are deleted. If you signed in with Apple, Flock also revokes its access to your Apple ID.

Purchases

Your first trip is free. Each trip after that is a one-time purchase, with unlimited people and no subscription. Only the person creating the trip pays.
Changed phones? Tap Restore purchases on the purchase screen.
Refunds are handled by Apple at reportaproblem.apple.com.

Invite people to a trip

Open the trip and tap the person-plus icon on Trip HQ to share an invite link. You can also add people by name first, so they can claim their spot when they join.

Leave or delete a trip

On Your trips, tap the … on a trip and choose Leave trip, or Delete trip if you own it.

Can't sign in?

On the sign-in screen, tap Forgot password? to get a reset link by email. Still stuck? Email us.

Privacy

Read our Privacy Policy and Terms of Service.